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Moving is an exciting time, but it can also be stressful and time-consuming. To help you navigate your relocation, you’ll want to hire a professional team of movers to stand by your side. PDX Movers is the best mover around and has been serving happy customers for over 13 years. Our friendly crew is dedicated to providing you with the best moving service at an affordable price.

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PDX Movers has been the top mover in the area for over 13 years. Our reliable moving team serves over 3,000 customers every year and proudly maintains a 4.8/5 customer rating. Our expert crew is expertly trained and background-checked to handle any type of relocation. 

ABOUT US

At PDX Movers, our mission is to provide affordable, efficient, and reliable moving services for individuals and businesses in the Portland Metro area. We believe in doing our best and getting better every day, which means delivering exceptional quality, exceeding customer expectations, and outperforming competitors in the industry.

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Oregon T&E on Types of Valuations

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PDX Movers offers two coverage options for Shippers, which must be chosen prior to the start of a move. The selected option establishes the maximum legal liability for the Shipper’s household goods. Once coverage is purchased, all premiums are non-refundable.

Option 1: Released Value Basic Liability – No Additional Cost

As a licensed common carrier in Oregon, PDX Movers provides Basic Liability coverage at no cost. Under this option, PDX Movers’ liability is limited to $0.60 per pound per item for any loss or damage during the move. This coverage is typically insufficient for most moves but comes at no additional charge.

Option 2: Replacement Cost Protection (RCP) – Premium, No Deductible

For full protection, Shippers can opt for Replacement Cost Protection (RCP). This option covers the replacement value of household goods. Coverage is based on the Shipper’s declared value of the goods. For example, if the declared value is $20,000, the Carrier’s maximum liability is $20,000. If the declared value is lower than the actual value of the goods, any recovery for loss or damage will be proportional to the underdeclared value. Shippers unsure of their household goods’ value should consult their homeowner’s or renter’s insurance policy.

Limitations on Liability for Items of Extraordinary Value:

PDX Movers may limit liability for items of extraordinary, sentimental, or high value, such as collectibles or antiques, to $6.00 per pound, unless these items are specifically declared in writing at least 48 hours before the move and listed on the Items of Extraordinary Value Document. If such items are not declared, the maximum liability remains $6.00 per pound, regardless of actual value.
Examples of items that require special disclosure include but are not limited to:

  • Silverware
  • Antiques, oriental rugs, artwork
  • Electronics, marble, and collectibles
  • High-value furniture or any item with a value over $100.00 per pound

These items must be packed and unpacked by PDX Movers to ensure proper handling, and Shippers are required to acknowledge receipt and condition upon delivery. Improper packing or packing done by the Shipper will limit or fully release PDX Movers’ liability.

Delivery Release of Liability:

PDX Movers is not liable for any loss or damage to household goods after delivery, whether to a residence, third-party storage unit, rental truck, or other destinations. Once goods are released to the Shipper or a third party, PDX Movers is not responsible for items outside of their care, custody, or control, unless loss or damage is documented at the time of delivery.

Claims:

Claims for local or intrastate moves must be filed within 90 days of delivery using the Carrier’s claim form. For items lost or damaged during the move, PDX Movers may choose to:

  • Repair the item,
  • Pay for the cost of repairs,
  • Replace the item with one of similar kind and quality, or
  • Pay the replacement cost.

Additional Limits of Liability for Undervalued Shipments:

PDX Movers’ maximum liability for move-related loss or damage is limited to the Shipper’s chosen coverage. If the declared value is less than the actual value of the goods, recovery will be proportional to the undervalued amount.

Terms & Conditions

  1. All claims must be filed in writing with the Carrier on the Carrier’s claim form within 90 days from the date of move.
  2. Should loss or irreparable damage occur to one or more pieces of a matching set PDX Movers is responsible for only the one item and not the entire set.
  3. Should loss or irreparable damage occur to an item listed on the Declaration of Items of Extraordinary Value the Shipper is required to make notation of loss and/or damage at the time of delivery.
  4. In the event no proof of value is available the burden will be upon the owner of the goods to provide proof of value. In all instances the Carrier reserves the right to make the final determination with respect to value.
  5. Should the final destination of the shipment occur at a warehouse other than a warehouse of PDX Movers the coverage shall cease at the time of delivery to the “foreign” warehouse, with any and all claims subject only to those items listed at the time of delivery to the “foreign” warehouse.
  6. Any and all claims must be submitted to the Carrier in writing on a proper claim form provided by the Carrier. No claim shall be addressed unless all services are paid in full.
  7. With respect to repairs under all circumstances the Carrier is only obligated to reasonably repair and/or restore the item to the condition at the time it was originally tendered for transport. To effect further repairs would be known as betterment. No Carrier shall be held liable in providing betterment.
  8. The Carrier shall not be responsible nor held liable for any of the following exclusions:
  9. Items of Extraordinary Value not declared in writing at least 48 hours prior to the start of packing and/or moving services.
  10. Items of Extraordinary Value not listed on the Items of Extraordinary Value form.
  11. Items of Extraordinary Value wherein loss and/or damage occurred are not documented at the time of delivery.
  12. Any items not packed, crated or boxed by PDX Movers including but not limited to the following; lamps, lamp shades, artwork, pictures, mirrors, any stone, marble or glass items, gold leaf or plaster frames and chandeliers and/or leather furniture not crated.
  13. Leather furniture that may wrinkle, dimple and/or reflect indentations during the course of moving and/or storage.
  14. Packed by Owner Boxes, Totes, Items, (PBO). Carrier Packed Boxes (CP) that have not been packed and unpacked by PDX Movers.
  15. Malfunction and/or mechanical condition of electronic or mechanical items including but not limited to TV’s, stereo equipment, grandfather clocks, computers, appliances, snow blowers, lawn mowers, yard tools, grills, holiday décor, recliners, treadmills, sleep number mattresses and beds, musical instruments including but not limited to pianos, organs, guitars and/or other similar musical instruments and/or other similar electronic and/or mechanical items.
  16. Missing hardware for items not disassembled by PDX Movers.
  17. Memory Foam Mattresses; Due to manufacturer’s statements, memory foam mattresses have a high probability of foam shifting internally during the moving process.
  18. Particle Board/Press Board, Ready to Assemble, Engineered Wood, Medium Density Fiberboard and/or Reclaimed, Repurposed and/or Recycled Wood and/or similar manufactured wood products including veneer and/or wood items retrieved from their original application for purposes of subsequent use including but not limited to hand crafted items.
  19. Previously damaged and/or repaired items including but not limited to damaged or loose veneer, areas where the glue has dried and/or areas of pre-existing damage.
  20. Older furniture that is consistent with inherent vice and/or pre-existing normal wear and tear condition including but not limited to items that are brittle, unstable, worn, rubbed, scratched, aged and/or wherein the original glue has dried out and/or hardware has loosened.
  21. Missing items including but not limited to remote controls of any kind including but not limited to TV’s, entertainment centers, security systems, fire sticks, smart home devices; casters including but not limited to office furniture, bedroom furniture, cabinets, shelving: Hardware including but not limited to all furnishings including knobs, pulls, handles, screws, hinges, pegs, keys, locks, decorative adornments of any kind including but not limited to metals, plastics, wires, glass and stones.
  22. All plants including but not limited to wreaths including live, dried and/or artificial.
  23. Condition of property if Carrier is instructed to unscrew items from walls, doors, etc…
  24. Any damage resulting from PDX Movers employee(s) slipping on a driveway or pathway where Shipper is negligent in properly salting, shoveling or likewise preparing a clear and safe path.
  25.  

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