Privacy Policy

PDX Movers — SMS Privacy Policy

Effective Date: April 8, 2026

1. Overview

PDX Movers ("we," "us," or "our") is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and protect your phone number and related information when you receive text messages from us.

2. Information We Collect

When you book a move with PDX Movers, we collect your name and phone number as part of the booking process. This information is used solely to communicate with you regarding your move and to send post-move follow-up messages.

3. How We Use Your Phone Number

We use your phone number to:

• Send post-move satisfaction surveys via SMS after your move is completed.
• Follow up on feedback you provide in response to those surveys.
• Share referral links if you express interest in referring others.

We do not use your phone number for unsolicited marketing campaigns or share it with third-party advertisers.

4. Consent

By providing your phone number when booking a move with PDX Movers, you consent to receive SMS messages from us related to your move experience. Message frequency will vary based on your interaction with our messages. Message and data rates may apply.

5. Opt-Out

You may opt out of receiving SMS messages from PDX Movers at any time by replying STOP to any message we send. After opting out, you will receive one confirmation message and no further SMS messages will be sent. To opt back in, reply START.

6. Help

For help, reply HELP to any message or contact us at marketing@pdxmovers.com or (503) 746-8795.

7. Data Sharing — We Do Not Sell Your Data

PDX Movers does not sell, rent, trade, or share your personal information or phone number with any third parties for their marketing or commercial purposes — ever. Your information may be shared with our SMS service provider (Twilio) solely for the purpose of delivering messages to you. No other third-party data sharing occurs.

8. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Your phone number is stored securely and accessed only by authorized personnel.

9. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Changes will be posted on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

PDX Movers

• Email: marketing@pdxmovers.com 
• Phone: (503) 746-8795 
• Website: www.pdxmovers.com